Computing infrastructure that supports your daily operations
Stable technology foundations that allow your team to work without disruption. We implement server, network, and workstation environments designed for reliability and long-term serviceability.
Return to HomeWhat infrastructure services provide for your business
Operational stability
Technology systems that function reliably day after day, allowing your staff to focus on their work rather than managing technical problems. Reduced downtime means consistent productivity and fewer workflow interruptions.
Clear understanding
Comprehensive documentation that explains how your systems work and how to maintain them. Your team or IT contacts gain the knowledge needed to manage technology effectively without constant external dependency.
Appropriate scale
Infrastructure sized correctly for your actual requirements, avoiding both insufficient capacity that creates bottlenecks and excessive investment in features you won't use. Resources matched to your situation.
Future capability
Systems designed with reasonable growth allowances, making it straightforward to add users, storage, or processing capacity as your needs develop without requiring complete replacement.
Challenges with inadequate infrastructure
When computing infrastructure doesn't match operational needs, the effects extend throughout your organisation. Staff experience delays waiting for systems to respond or recover from failures. Client service suffers when technology problems prevent timely delivery of work.
Systems cobbled together over time often lack coherent design, making troubleshooting difficult and creating uncertainty about which components support which functions. Missing or outdated documentation means only one or two people understand how things work, creating risk when they're unavailable.
The cost of maintaining problematic infrastructure accumulates through support calls, emergency fixes, and staff time spent managing technology rather than performing their actual roles. Meanwhile, the anxiety of not knowing when the next issue will arise creates ongoing stress for leadership.
Our infrastructure implementation approach
We design and implement computing infrastructure based on your operational requirements, creating environments that support your work reliably while remaining manageable long-term.
Requirements assessment
We examine how your team uses technology, what data needs protection, which applications require specific resources, and where current systems create difficulties. This includes understanding your budget parameters and timeline constraints, ensuring recommendations fit your actual situation rather than ideal scenarios.
Design and specification
Based on your requirements, we design server configurations, network topology, backup systems, and workstation standards. Specifications balance performance needs against budget realities, avoiding both inadequate capacity and unnecessary features. We explain our reasoning so you understand what you're getting and why.
Implementation and testing
We handle procurement, configuration, and installation with coordination to minimise disruption to your operations. Systems undergo testing before going into production, including validation that backup and recovery procedures work as intended. Any issues get addressed before we consider the project complete.
Documentation and handover
All infrastructure projects include documentation covering system architecture, configuration details, maintenance procedures, and troubleshooting guidance. We walk through the documentation with your team or IT contacts, ensuring they understand how to maintain what we've built and know when to seek assistance.
Working with us on infrastructure projects
Initial consultation
We meet at your location or via video call to discuss your requirements and examine your current environment. This session typically runs 90 minutes to two hours, giving us time to understand your situation thoroughly. You'll leave with a clear sense of what we recommend and why.
Proposal and planning
Within one week, you receive a detailed proposal covering system design, component specifications, implementation timeline, and cost breakdown. We schedule a review meeting to discuss any questions or adjustments needed before proceeding.
Implementation phase
Projects proceed according to the agreed timeline, with regular progress updates. Most infrastructure implementations occur outside business hours or during scheduled downtime to avoid disrupting operations. You'll know what's happening and when throughout the process.
Completion and support
After implementation, we remain available for questions as your team adjusts to the new infrastructure. While we aim for systems that work without ongoing intervention, we're here if issues arise or if you need guidance on maintenance procedures.
Infrastructure project investment
per project
What influences cost
- • Number of users and workstations requiring support
- • Server specifications and redundancy requirements
- • Network complexity and connectivity needs
- • Storage capacity and backup systems
- • Existing infrastructure that can be retained
What's included
- • Comprehensive requirements assessment
- • System design and component specification
- • Hardware procurement and configuration
- • Installation and testing procedures
- • Complete documentation and knowledge transfer
Projects below £5,000 typically involve workstation refreshes or network upgrades. Mid-range projects handle server implementations or complete small office setups. Larger investments address multi-location infrastructure or specialised requirements. Exact costs depend on your specific situation.
How infrastructure projects deliver results
Measured improvement
We track system uptime, response times, and support incident frequency before and after implementation. Most clients see significant reductions in technical problems and the time staff spend managing them.
Typical timeframe for full benefit realisation: 2-4 weeks after completion, once staff adjust to new systems and any initial questions get addressed.
Long-term serviceability
Infrastructure we implement typically operates reliably for four to seven years, with straightforward maintenance requirements. Components use standard configurations that don't require specialised knowledge to manage.
Documentation ensures your team or IT contacts can handle routine maintenance and understand when to seek external assistance for complex issues.
Cost predictability
Properly implemented infrastructure reduces unexpected repair costs and emergency support calls. Operating expenses become more predictable, making budget planning straightforward.
Monthly support costs for clients with infrastructure we've implemented average 40-60% lower than those managing problematic legacy systems.
Growth accommodation
Infrastructure designed with reasonable capacity allowances adapts as your business develops. Adding users, storage, or processing power occurs through incremental additions rather than wholesale replacement.
Most implementations accommodate 30-50% growth before requiring significant infrastructure additions, typically providing several years of runway.
Our commitment to infrastructure projects
Initial consultation without obligation
We'll assess your situation and provide honest feedback about whether infrastructure improvements make sense for you right now. If we're not the right fit or if timing isn't appropriate, we'll tell you directly.
Clear project scope and timeline
Before work begins, you'll know exactly what we're implementing, how long it will take, and what it costs. Any changes to scope require your approval, with adjusted timelines and costs provided before proceeding.
Testing and validation before completion
Systems undergo thorough testing including backup and recovery procedures. We don't consider projects complete until everything works as specified and you're satisfied with the results.
Post-implementation support availability
For 60 days after completion, we're available for questions or issues related to the infrastructure we implemented, at no additional cost. This gives your team time to adjust and address any concerns that arise during normal use.
Starting an infrastructure conversation
Get in touch
Contact us through the form below or call our Manchester office. Share some basic information about your situation and what you're trying to accomplish with infrastructure improvements.
Schedule consultation
We'll arrange a meeting at your location or via video call, scheduled around your availability. This initial consultation helps us understand your requirements and determine whether we can help effectively.
Review proposal
Within one week, you'll receive a detailed proposal covering our recommendations, implementation approach, timeline, and costs. We schedule a follow-up meeting to discuss any questions before you decide whether to proceed.
Most infrastructure consultations occur within three to five days of initial contact. We understand technology issues often require prompt attention.
Ready to discuss your infrastructure requirements?
Share some details about your situation and we'll arrange a time to discuss how we can help create more reliable computing environments for your business.
Arrange a ConsultationExplore our other services
We provide additional technology services that complement infrastructure implementations.
Software Licensing & Procurement
Guidance through software licensing decisions and vendor negotiations. We help evaluate options and procure licenses that match your requirements while managing costs effectively.
IT Support Contracts
Responsive technical assistance when issues arise. Our Manchester-based team provides remote and on-site support throughout the North West, with service levels matched to your requirements.